Jumia House - Privacy policy

Privacy policy

house.jumia.ma is a website provided by the Internet gap Services Ltd.

The following terms "you" and "user" means any person accessing the Jumia House website. The terms "we" and "our website" mean Jumia House. The personal data protection of your privacy is an important principle for us. That is why we collect personal information primarily to enable a good use of our website. By submitting personal information on our Website, you consent to use your personal data as provided in this Privacy Policy. You can visit and browse some pages of our website without providing personal data.

Retrieving user's personal data

We may collect personal data of various kinds. We may collect personal data when registering such as name, gender, email address, landline and mobile phone numbers ...

Use of personal data of the user

We store and process your personal data on protected servers. We ask third parties to verify and certify our privacy principles.

We may transfer your personal information to third companies to perform the delivery of the order. We may also use your personal data to detect breaches of the Terms and Conditions, you send personal data on our website or our products.

Your personal data are anonymous and are used only for statistical purposes..

We do not share your personal data with third parties without your explicit consent. Similarly, we do not sell or rent your personal information to other companies for marketing purposes without your express consent.

If you prefer not to receive Newsletters, you can click the "unsubscribe" link in emails you receive from us and from your account on the website under "manage my Newsletter".

Accuracy of user's personal data

You agree to provide accurate personal data and regularly update them.

You certify that you own the content you submit and that it does not affect anyone and respects the principles of intellectual property. You also certify that, to your knowledge, no action, suit, proceeding or investigation has been brought against you regarding the content you submit.


You are responsible for unauthorized access to your password and to your computer. We have put in place appropriate technical measures to prevent unauthorized access to your personal data. For example, when we collect personal data through the website, we collect your personal data on a secure server.

We recommend that you do not send all your payment information in your communications with Email Customer Service.


Acceptance of cookies is not necessary to visit our website. However, to ensure proper use of the cookies Web site is necessary. Cookies are text files that identify your computer when you visit certain pages of the website. They are stored by your Internet browser on the hard drive of your computer. We use cookies to remember your IP address and thus allow you to save time when you return to our website. Your browser can be set to not accept cookies, but this may restrict your use of the website. If you want to know more about cookies, you can consult http://www.allaboutcookies.org site.

Jumia House uses Google Analytics services for marketing and optimization purposes of personal data.

Access to personal data of the user

You can see the personal data we hold by logging into your account on the website eg the Newsletter to which you are subscribed.


his privacy policy may change at any time.